WHY BRAINS RESIST THE PITCH
Why prospecting is so challenging.
Brains don’t want new things.
They want familiar things that already get the job done.
Familiar feels safe.
Change feels risky.
Risky means:
“I could lose my job.”
“I could lose status inside the company.”
“I could look stupid.”
That resistance isn’t just about sales.
It’s human.
It’s why parents who see the world as scary pass that belief on to their kids.
It’s why kids who were abused sometimes end up with people who abuse them.
The brain clings to what it knows, even if it hurts.
So what’s the way out?
Not by convincing.
Not by changing minds.
Changing minds sounds like this:
“We’ve developed a breakthrough that increased cold call connect rates by 30–40%. The reason for my call is to share this breakthrough with you. Do you have your calendar handy?”
That screams risk.
Instead, help prospects feel safe.
Like this: “I saw a stat online that connect rates hover around 2–4%. Even with direct dials it’s mostly voicemail and gatekeepers. That probably hasn’t been the case for you guys.”
Feel the difference?
That’s elicitation.
It lowers defenses because it’s not pushing an agenda.
It’s not trying to change their mind.
It’s simply observing their world.
And when people feel safe, they open up.
People don’t resist change. They resist being changed.